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What Is PC-Doctor Factory?
Diagnose. Verify. Erase. Report.
PC-Doctor Factory is an enterprise hardware diagnostics and drive erasure platform built for high-volume manufacturing, repair, and IT asset disposition (ITAD) operations. It standardizes device testing, verifies hardware health, and generates structured, audit-ready reports, enabling organizations to make consistent, defensible decisions at scale.
Built for high-volume production and service environments, Factory streamlines workflows from incoming inspection through final system validation. With industry-leading hardware diagnostics, certified drive erasure, and robust system information tools, Factory helps improve product quality, reduce repair costs and troubleshooting time, and ensure data privacy compliance at scale.
This is PC-Doctor Factory
How PC-Doctor Factory Delivers Value Across Industries
Manufacturers & Assemblers
- Reduces Out-of-Box Failure (OOBF) rates by validating components and complete systems
- Tests incoming parts and subassemblies
- Conducts burn-in testing for headless units
- Verifies correct system configuration post-assembly
- Ensures defect-free systems before shipment
Discover how Factory powers smarter manufacturing and helps improve quality and efficiency: Watch the video now!
Service & Repair Centers
- Detects system configuration changes across repair cycles
- Boosts first-time fix rates and minimizes no-fault-found and looper cases
- Quickly distinguishes hardware issues from software problems
- Validates that repaired systems are properly configured
- Confirms repaired systems are free of defects before return
See how Factory helps high-volume repair operations reduce repeat repairs and accelerate turnaround times: Watch the video now!
IT Asset Disposition
- Detects and verifies all hardware components
- Assesses device condition: functional, failing, or end-of-life
- Performs secure drive erasure with professional certificates
- Standardizes process consistency to boost throughput
- Prepares systems for compliant resale or redeployment
See how Factory helps ITAD providers process devices faster and more accurately while ensuring compliance and data security: Watch the video now!
Is your organization ready to try PC-Doctor Factory? Contact us today to setup a free evaluation.
How PC-Doctor Factory Improves Device Processing
Automation
Easily automates testing through test scripts and command line capabilities using either a GUI or CLI.
Assurance
Ensures that each PC is built exactly as it is ordered.
Parallel Stress Testing
Runs concurrent maximum-load diagnostics to surface marginal components faster, reducing overall testing time while increasing system stress and defect detection.
Testing & Audits
Performs burn-in testing and quality audits.
Customer Satisfaction
Increases customer satisfaction and brand value.
Drive Erase
This certified compliant with IEEE 2883-2022 and NIST 800-88r1 solution for secure media sanitization is included for free with Bootable Diagnostics. Learn more about Factory Drive Erase
Data
Well-structured data coupled with machine learning techniques to identify patterns and trends in your data set.
Standards
Easily integrates support for emerging standards in hardware development.
Integration
Provides the flexibility to integrate your own custom diagnostics to run alongside PC-Doctor diagnostics.
OOBF Rates
Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems.
Who PC-Doctor Factory Is Built For
- PC manufacturers and OEMs, from specialized component makers to global multinationals
- Brand-name PC suppliers sourcing from OEMs and contract manufacturers
- System integrators, builders, and Value-Added Resellers (VARs)
- IT service providers, asset disposition firms, and repair/support organizations
- Retailers, resellers, and refurbishers of PCs and related devices
- Manufacturers of medical, embedded, and other specialized devices using supported architectures
Workflow Management
Deploying PC-Doctor Factory typically requires integration within existing processes and workflows. While it is possible to launch the application and use its features via the GUI or CLI, there’s usually the need to automate the capturing of system information into a central repository. Doing this provides a consistent set of diagnostics for different device types, and the logic to make these various decision points based on Factory’s structured data output.
The Factory clients are fully scriptable, providing command-line control for all key features to allow both automation capabilities and the ability to integrate with your processes and workflows. Additionally, Factory offers the ability to integrate your own diagnostics to run alongside PC-Doctor diagnostics.
Data Management and Reporting
Each time the PC-Doctor Factory client is run, large amounts of important and beneficial data is generated. While this data can be saved in user-friendly formats like .html, the real power of Factory comes from its ability to provide well-structured data, which you can use to build out a database for collating data across devices. This allows the data to be queried and then converted into essential reports that can be used across an organization.
Building out the infrastructure necessary to store and process data, in addition to the time required to generate reports and gain actionable insights from this data, is time consuming and costly. At PC-Doctor, we have the expertise and infrastructure in place to manage your organization’s data across multiple locations and generate insightful reports that help drive actionable changes to your business. Additionally, we employ machine learning techniques to identify patterns and trends in your data set to provide proactive monitoring when atypical patterns appear.
Standardize diagnostics, reporting, and drive erasure across your operation. Request a Free Evaluation
Supported Operating Systems
PC-Doctor Factory runs across a wide range of operating systems and architectures, enabling consistent diagnostics across diverse device environments.
PC-Doctor Factory functions in stand-alone test environments in...
Windows & Windows PE
Linux
Android
ChromeOS
Bootable Diagnostics
Apple Mac
With the following operating system requirements and architecture support:
| Operating System | Requirements | Architectures |
|---|---|---|
| Windows | Support for Windows 10 and above, Windows Server 2012 R2 and above, and Windows PE/RE 10 and above | AMD64/x86-64, ARM, ARM64/AARCH64 |
| Linux | Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.19 | AMD64/x86-64, ARM, ARM64/AARCH64 |
| Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.25 | PowerPC | |
| Android | Support for Android 6.0 and above | ARM, ARM64/AARCH64 |
| ChromeOS | Support for all versions of ChromeOS | AMD64/x86-64, ARM, ARM64/AARCH64 |
| Bootable Diagnostics | PC-Doctor managed operating system based on Debian to diagnose devices without need for an installed operating system, including Intel-based Macs | AMD64/x86-64 |
PC-Doctor Factory in Action: Real Diagnostic Workflows
The Factory UI is the same in Windows, Linux and ChromeOS.
Factory Home
Factory Scripts
Factory System Information
Factory System Information - CLI (Windows)
Factory System Information Details
Factory System Information Details - CLI (Windows)
Factory Test Progress
Factory Test Progress - CLI (Windows)
Factory Test Results
Factory Test Results - CLI (Windows)
Factory Blue Screen Troubleshooter
Factory Blue Screen Troubleshooter - CLI (Windows)
Factory SMART Logs
Factory SMART Logs - CLI (Windows)
Standardize Your Device Processing Workflow
If you're looking to reduce no-fault-found returns, improve testing consistency, and securely process devices at scale, PC-Doctor Factory provides a proven, repeatable system used by manufacturers, repair depots, and ITAD providers worldwide.
Request a Free Evaluation and see how Factory fits into your operation.
