What can Factory do for your organization?
PC-Doctor Factory is the complete diagnostic solution for device manufacturers and assemblers, as well as service centers, repair depots, and ITAD operations. Designed for the rigorous demands of volume manufacturing or service environments, PC-Doctor Factory streamlines processes from incoming inspection to final systems test using industry-leading hardware diagnostics and system information tools. PC-Doctor Factory dramatically improves product quality, and reduces troubleshooting time and repair costs.
This is PC-Doctor Factory
Factory provides benefits in the following operations.
Manufacturers & Assemblers
- Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems
- Tests incoming parts and subassemblies
- Conducts burn-in testing for headless units
- Confirms that assembled systems are correctly configured
- Ensures systems are free of defects before delivery
Service & Repair Centers
- Identifies changes in system configurations
- Improves first-time fix rates, reducing loopers and no-fault found
- Quickly differentiates hardware problems from software problems
- Confirms that repaired systems are correctly configured
- Ensures repaired systems are free of defects before return to owners
IT Asset Disposition
- Verifies all system components are present
- Qualifies devices are functional, failing, or end-of-life
- Securely erases drives and creates professional certificates
- Improves throughput with process consistency
- Ensures systems are ready for resale or re-use
Is your organization ready to try PC-Doctor Factory? Contact us today to setup a free evaluation.
Key User Communities
- PC manufacturers and Original Equipment Manufacturers (OEMs) from small component and subsystem makers to global multinationals
- Name-brand PC product suppliers sourcing from OEMs and contract manufacturers
- System integrators, system builders, and Value-Added Resellers (VARs)
- IT service providers and asset disposition, service and support organizations
- PC and PC-related device retailers, resellers and refurbishers
- Medical, embedded, or any other niche device using a supported architecture
Operating System Support
PC-Doctor Factory functions in stand-alone test environments in...
Windows & Windows PE
Linux
Android
ChromeOS
Bootable Diagnostics
Apple Mac
With the following operating system requirements and architecture support:
Operating System | Requirements | Architectures |
---|---|---|
Windows | Support for Windows 10 and above, Windows Server 2012 R2 and above, and Windows PE/RE 10 and above | AMD64/x86-64, ARM, ARM64/AARCH64 |
Linux | Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.19 | AMD64/x86-64, ARM, ARM64/AARCH64 |
Distributions based on 3.2 kernel and above with GCC 8.3 and glibc 2.25 | PowerPC | |
Android | Support for Android 6.0 and above | ARM, ARM64/AARCH64 |
ChromeOS | Support for all versions of ChromeOS | AMD64/x86-64, ARM, ARM64/AARCH64 |
Bootable Diagnostics | PC-Doctor managed operating system based on Debian to diagnose devices without need for an installed operating system, including Intel-based Macs | AMD64/x86-64 |
The Features and Benefits of Factory
OOBF Rates
Reduces Out Of Box Failure (OOBF) rates by thoroughly testing components and entire systems.
Assurance
Ensures that each PC is built exactly as it is ordered.
Time Savings
Dynamic maximum system load test completes 10 days of conventional burn-in testing in only 24 hours.
Data
Well-structured data coupled with machine learning techniques to identify patterns and trends in your data set.
Customer Satisfaction
Increases customer satisfaction and brand value.
Automation
Easily automates testing through test scripts and command line capabilities using either a GUI or CLI.
Testing & Audits
Performs burn-in testing and quality audits.
Standards
Easily integrates support for emerging standards in hardware development.
Integration
Provides the flexibility to integrate your own custom diagnostics to run alongside PC-Doctor diagnostics.
Drive Erase
This certified NIST 800-88r1 compliant solution for media sanitization is included for free with Bootable Diagnostics. Learn more about Factory Drive Erase
Workflow Management
Deploying PC-Doctor Factory typically requires integration within existing processes and workflows. While it is possible to launch the application and use its features via the GUI or CLI, there’s usually the need to automate the capturing of system information into a central repository. Doing this provides a consistent set of diagnostics for different device types, and the logic to make these various decision points based on Factory’s structured data output.
The Factory clients are fully scriptable, providing command-line control for all key features to allow both automation capabilities and the ability to integrate with your processes and workflows. Additionally, Factory offers the ability to integrate your own diagnostics to run alongside PC-Doctor diagnostics.
Data Management and Reporting
Each time the PC-Doctor Factory client is run, large amounts of important and beneficial data is generated. While this data can be saved in user-friendly formats like .html, the real power of Factory comes from its ability to provide well-structured data, which you can use to build out a database for collating data across devices. This allows the data to be queried and then converted into essential reports that can be used across an organization.
Building out the infrastructure necessary to store and process data, in addition to the time required to generate reports and gain actionable insights from this data, is time consuming and costly. At PC-Doctor, we have the expertise and infrastructure in place to manage your organization’s data across multiple locations and generate insightful reports that help drive actionable changes to your business. Additionally, we employ machine learning techniques to identify patterns and trends in your data set to provide proactive monitoring when atypical patterns appear.