Support

I have entered my activation code correctly to do a re-activation, why is the application not being activated?

  • Verify that you have an Internet Connection (by browsing using your web browser)
  • Ensure that you have entered your activation code in its entirety, and have not accidentlly included a space at the beginning or end.
  • If you have reinstalled the software multiple times, you may have been temporarily locked out. If necessary, you can submit a trouble ticket via our Support Form for additional assistance.