Press Releases

PC-Doctor Service Center 9.5 is Now the Complete Repair Kit for PCs, Macs, and Android Devices

Reno, NV (March 30, 2015) – PC-Doctor, Inc., the global leader in system health, announced the addition of Android and Mac support to its industry leading Service Center diagnostic kits. With the addition of these new platforms and updates to the existing Windows, DOS and Bootable Diagnostic environments, Service Center continues to be the number one repair kit chosen by technical professionals, providing hardware diagnostics that system manufacturers have relied on for over 20 years.

The demand for Android hardware diagnostics is at an all time high with over a billion active Android devices in use, and most users now have a mix of systems in their homes or businesses. To help repair technicians meet this demand, PC-Doctor has added Android diagnostics to the latest Service Center 9.5 release. A first in the industry, this low-level hardware health information tool is now available in a form flexible enough to be integrated into existing support and repair processes.

Service Center’s Android diagnostics provide the same high quality hardware diagnostics and proven process integration and data collection capabilities available for PCs. High volume repair centers rely on PC-Doctor Factory and PC-Doctor Network Factory for Android, and these same level diagnostics are now available for Service Center technicians.

A large percentage of technical support calls are related to hardware, and being able to identify hardware issues quickly and accurately is critical to customer satisfaction. A company using Service Center in the testing process recently shared a success story of substantial cost savings and increased customer satisfaction. “As an IT consulting firm, we reduced our return rate from 70% to 3% within six months of adopting the PC-Doctor Service Center hardware diagnostics.”

Technicians can now be a one-stop repair shop for PCs, Macs, and Android devices. With hundreds of diagnostics, Service Center provides coverage for all major components including CPUs, hard drives, memory, video cards, batteries, cameras, and more. A full list of PC, Android and Mac diagnostics can be found on the Service Center website.

PC-Doctor Service Center 9.5 has significantly increased device coverage by adding Android and Mac support, and now includes new features such as:

• Improved Drive Wipe with multiple options
• Bootable Diagnostics support for 64-bit UEFI Secure Boot systems
• Video testing support in Windows for SLI Configurations
• Additional battery information in Bootable Diagnostics, including design and current capacities
• Updated CPU and GPU/Video stress testing
• And more: Visit Service Center 9.5 to view full product updates

PC-Doctor provides a number of options for Service Center kits, which now include Service Center 3-pack options to test more systems at a time. Additional hardware components are now available for individual purchase in the Service Center Store.

Priced at $329, PC-Doctor Service Center 9.5 kit includes:

• A multipurpose USB device with LED indicators and bootable, low-level diagnostics to test systems without a hard drive, optical drive or display
• A diagnostic DVD containing Windows, Bootable (NOW compatible with Mac), DOS and NEW Android diagnostics
• Optical media for testing CD and DVD capabilities
• Parallel, serial, USB, audio and Ethernet loopback adapters
• Drive Erase Tools
• Documentation for both basic and advanced options
• A professional canvas case for carrying the kit onsite

The PC-Doctor Service Center 9.5 3-pack kit includes everything above, plus two additional Multi-purpose USB devices for additional testing (retail value of $647, discounts available).

Priced at $449, PC-Doctor Service Center 9.5 Premier includes:

• The standard edition, plus
• PCI and miniPCI POST cards with a remote display for testing PCs that will not boot
• A power supply tester

The PC-Doctor Service Center 9.5 Premier 3-pack kit includes everything stated above, PLUS two additional Multi-purpose USB devices for additional testing (retail value of $767, discounts available).

Account representatives are available to discuss options for your testing needs and current discounts available at (866) 289-7237 (press 1). For more information or to order online, visit www.pcdservicecenter.com.